SSJ. | Privacy Policy & Terms of Service

Last Updated: June 17, 2025

This Privacy Policy and Terms of Service agreement (“Agreement”) is between you and Async Solo LLC, a Texas limited liability company, doing business as SSJ. (“Company,” “we,” “us,” or “our”).

👋 Hey there! Thanks for checking out our Privacy Policy and Terms of Service. We know these pages aren’t exactly beach reading, but we’ve tried to make this as straightforward and friendly as possible. If you have questions, just reach out – we’re real humans who actually respond to emails!

Privacy Policy

The Short Version

We collect information to help you automate your business processes and make your life easier. We don’t sell your data to sketchy third parties, we don’t spam you with cat videos (unless you specifically request automation for that), and we only use your information to provide the services you’ve asked for. If that sounds reasonable, read on for the details!

What Information We Collect

Information You Give Us Directly

Contact Information: Your name, email address, phone number, and business details. (Pretty obvious – we need to know who you are and how to reach you!)
Account Information: Username, password, and profile information when you create an account with us.
Business Information: Details about your business processes, workflows, and automation needs. (Kind of hard to automate your business without knowing what your business does!)
Payment Information: Billing details and payment method information processed through secure third-party payment processors.
Communication Data: Messages, emails, and other communications between you and our team.

Information We Collect Automatically

Usage Data: How you interact with our website, services, and automations. (This helps us make things work better – nobody likes broken automation!)
Device Information: Your IP address, browser type, operating system, and device identifiers.
Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website performance.

Automation Platform Environments

We frequently build and maintain automations using platforms like n8n, Make.com, and Zapier (“automation platform”, “automation platforms”). Here’s the deal with data in these environments:

Your Environment, Your Data: When we work in your own automation platform account, we don’t collect or store any of your business data in our systems. (We’re just the mechanics working on your car – we don’t take your car home with us!)
Our SaaS Environment: When your automations run in our managed automation environments, we follow all security guidelines prescribed by these platforms, but your business data still flows through these systems, not ours. Think of us as the maintenance team of the building where your automation lives – we maintain the infrastructure, but we’re not rifling through your filing cabinets!
Platform Security: These automation platforms have their own robust security measures and data handling practices. We rely on and comply with their security standards.

Bottom line: Whether we’re working in your automation environment or ours, we’re not in the business of collecting or storing your business data – we’re in the business of making your processes run smoothly!

Third-Party Platform Data

When you connect your LinkedIn, Facebook, or other business platforms to our automation services, we access and process data from these platforms as authorized by you. This includes:

Profile information and business page data
Connection and follower information
Content and engagement metrics
Advertising and campaign data

Note: We only access what you specifically authorize and what’s necessary to provide your requested automation services.

How We Use Your Information

We use your information to:

Provide Our Services: Build, deploy, and maintain your custom automations (this is literally why you’re here!)
Improve Our Platform: Analyze usage patterns to make our services better and more reliable
Communicate With You: Send service updates, respond to support requests, and share relevant business insights
Process Payments: Handle billing and subscription management through our payment processing partner, Stripe. Note: We don’t actually store or have full access to any payment information.
Ensure Security: Protect against fraud, unauthorized access, and other security threats
Comply With Legal Requirements: Meet our legal obligations and protect our rights

How We Share Your Information

We don’t sell your personal information. Period. Here’s when we might share it:

Service Providers: Trusted third-party vendors who help us operate our business (payment processors, hosting providers, etc.)
Automation Platforms: With n8n, Make.com, Zapier, and similar platforms as necessary to build and maintain your automations
Platform Integration: With platforms you’ve connected (LinkedIn, Facebook, etc.) as necessary to provide automation services
Legal Requirements: If required by law, court order, or to protect rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets (but your privacy rights remain protected)

Data Security

We take security seriously and use industry-standard measures to protect your information, including encryption, secure servers, and regular security audits. However, no system is 100% secure, so we can’t guarantee absolute security (nobody can, despite what they might claim!).

Your Privacy Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Restrict or object to certain processing activities
Data portability (receive your data in a portable format)
Withdraw consent for processing based on consent

To exercise these rights, just contact us – we’re happy to help!

International Data Transfers

While our operations are based in the US and all work on your automation projects is performed out of the US, our services may (but unlikely) involve transferring your data internationally. We ensure appropriate safeguards are in place to protect your information during these transfers, in compliance with applicable privacy laws.

Children’s Privacy

Our services are designed for businesses and individuals 18 years or older. We don’t knowingly collect information from children.

Terms of Service

Welcome to Our Terms!

These terms govern your use of our AI automation services. By using our services, you agree to these terms. If you don’t agree, that’s totally fine – we understand our approach isn’t for everyone, and we respect that!

Our Services

We provide AI-powered automation solutions for businesses, including:

Custom automation development and deployment
SaaS-based automation platforms and tools
Digital products like automation templates and guides
Consulting and implementation services
Integration with third-party platforms (LinkedIn, Facebook, etc.)

Your Responsibilities

You agree to:

Provide accurate information and keep your account details current
Use our services legally and ethically (no spamming, no illegal activities, etc.)
Comply with third-party platform terms (LinkedIn, Facebook policies, etc.)
Respect intellectual property rights
Not reverse engineer or attempt to compromise our systems

Payment Terms & Refund Policy

Recurring Services

For our SaaS subscriptions and ongoing automation services:

Billing occurs on your chosen cycle (monthly or annually)
You can cancel your subscription at any time – no hard feelings!
Cancellation stops future billing but doesn’t provide refunds for the current billing period
Your access continues until the end of your current billing period

One-Time Projects & Digital Products

For custom automation projects and digital product purchases:

No refunds are provided for one-time projects or digital products
All sales are final once work begins or digital products are delivered
We encourage you to ask questions and ensure our services align with your needs before purchasing
Please don’t make a purchase unless you’re confident it will genuinely help you or your business – we want happy clients, not regretful ones!

Disputed Charges

If you believe there’s been a billing error, please contact us immediately, and pretty please do that before you dispute a charge. We’ll work with you to resolve any legitimate issues promptly and fairly. If you’re a business owner yourself and have ever collected online payments, you know that a customer simply clicking a “Dispute Charge” button creates an overwhelming amount of nonsense and busy work – please do us a solid and give us an opportunity to remedy the situation, we’re reasonable people.

Intellectual Property

We retain ownership of our proprietary technology, software, and methodologies. You retain ownership of your business data and content. Custom automations we build for you are yours to use, but the underlying technology and frameworks remain ours.

Service Availability

We strive for high uptime and reliability, but we can’t guarantee uninterrupted service. We’ll notify you of planned maintenance and work quickly to resolve any issues.

Third-Party Integrations

Our services integrate with platforms like LinkedIn, Facebook, and others. These integrations are subject to those platforms’ terms and availability. We’re not responsible for changes to third-party platforms that may affect our integrations.

Limitation of Liability

We provide our services “as is” and limit our liability to the amount you’ve paid us in the past 12 months. We’re not liable for indirect, consequential, or punitive damages.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy above. By using our services, you consent to our data practices as described.

Termination

Either party can terminate this agreement at any time. We may suspend or terminate your access if you violate these terms. Upon termination, you’ll retain access to your data for a reasonable period to facilitate transition.

Changes to Terms

We may update these terms occasionally. We’ll notify you of significant changes and post the updated version on our website. Continued use after changes constitutes acceptance.

Governing Law

These terms are governed by Texas law. Any disputes will be resolved in Texas courts. Yet we hope it never comes to that, we’re talking about automations here. 😄

Contact Information

Questions about this Privacy Policy or Terms of Service? Simply contact us.

Bottom Line: We’re here to help automate your business and make your life easier. We need certain information to do that effectively, and we promise to handle it responsibly. If our approach doesn’t align with your privacy preferences, we totally understand – no hard feelings! We’d rather have clients who are comfortable with our practices than ones who aren’t.

Thanks for taking the time to read this. Now let’s go build some amazing automations! 🤖